Quickstart for the Mercury Managed Print Services (MPS) software

The Mercury Managed Print Services software is installed on a 32 or 64 Bit Windows (10, 11,
Server 2012 R2, Server 2016, Server 2019, Server 2022) based PC.
There are no special requirements for the PC hardware.
The software can also be installed within virtual environments, running the operating systems listed above.

The software consists of a client and a server part. The client part retrieves cyclically information like
meter readings, toner level, error states, etc from the monitored printing systems and reports this gathered
information to the server part for analysis. Here the information is stored into a data base. For that,
the software installs a MS-Access compatible data base. For using the MPS software with larger amounts of data,
it is recommended to install the Microsoft SQL Server Express or Microsoft SQL Server software.

The latest ODBC drivers (MS-Access and SQL Server) must be used.

The MPS client and server part of the Mercury Managed Print Services software can either be installed on one single
PC hardware, resp. virtual environment, or they can be installed on separate PC or virtual environments.
This allows installing the client part at the customer sites, while the server part is installed centralized
at the dealer site. During the installation, the installation program asks for a decision whether MPS client
and server part should be installed on a common environment, or whether they should be installed on separate
environments.

The PC resp. the virtual environment, where the MPS client software has been installed, has to allow SNMP network
access to the printing systems that should be monitored, and, depending on the selected way of communication
between MPS client and MPS server, either accessing an e-mail-server for sending out emails, or establishing a TCP/IP
based XML-RPC connection to the MPS server has to be possible. The correspondent ports at the local firewall have to
be opened for that:

For SNMP queries of printing systems: Port 161 (UDP)
For TCP/IP XML-RPC communication to the MPS Server, if configured: port 52004
For e-mail communication to the MPS server, if configured: Port 25 (TCP) resp. Port 465 (TCP) when using SSL
For the local communication between the MPS client and the appropriate web-based configuration GUI,
the ports 52005 (TCP) and 52050 (UDP) have to be opened

The PC, resp. the virtual environment, where the MPS server software has been installed, has to allow, depending on
the selected way of communication between MPS client and MPS server, either accessing an e-mail server for receiving
e-mails, or establishing a TCP/IP based XML-RPC connection to the MPS client. The correspondent ports at the local
firewall have to be opened for that:

For TCP/IP XML-RPC communication to the MPS client, if configured: port 52004
For e-mail communication with the MPS Client, if configured: port 110 (TCP) resp. Port 995 (TCP) when using SSL
For sending notification mails: Port 25 (TCP) resp. Port 465 (TCP) when using SSL
For the local communication between the MPS server and the appropriate web-based configuration GUI, the
ports 80 (TCP) and 52050 (UDP) have to be opened

For the first access to the web-based administration and configuration GUI of MPS client and server, please use the
default login data below':

MPS client:
        Password:     superadmin

MPS server:
        Login name:   superadmin
        Password:     superadmin

Please change the passwords immediately after your first login.

Attention: using the Microsoft Internet Explorer to access the Mercury Managed Print Services is not supported.

Additional information about configuration, and working with the Mercury Managed Print Services software is available
in the help pages of the web applications.
